Issue with outgoing mail server

Incident Report for Copernica

Resolved

This incident has been resolved.

Posted Dec 04, 2023 - 20:38 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2023 - 20:13 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 04, 2023 - 19:18 CET

Investigating

We are currently experiencing difficulties on our outging mail servers.
Mailings will be received and processed, however they will be queued before being sent.

Our Operations department is currently investigating the underlying issue.
All mailings will be sent when the issue has been resolved.

Our apologies for any inconvenience this may cause.
If you have any further questions, please contact us.

Posted Dec 04, 2023 - 16:16 CET

This incident affected: Services and servers (Mailsender).